To create and deliver truly great hospitality you must be adept in every aspect of your business. Your solution is rarely a new shiny logo, or just better recruitment. Every thing connects in some way. Align everything and you’re flying. As a collection of hospitality experts we come equipped with every conceivable skill you need to make your business a success.
Kevin prides himself on high energy levels, an eye for detail and great people management. His 35 years experience in hospitality at Director, Regional and General Management levels in hotels and luxury resorts across the world, have been underpinned by a long standing passion for training and education in both service and food and beverage excellence.
His major strength, unique in the industry, is his wealth of operational experience coupled with extensive financial management acumen and broad IT skills.
His roles as Chair of the Northern Board of Hospitality Action, the Hospitality Industry’s National Charity, and also Chair of his Local Business and Community Partnership is central to his ethos of giving something back to the Industry and the Community.
A reputation for candidness, humility, integrity and strong leadership has proved important in front line, middle management and board level roles.
Stephen is a highly respected, focused and professional hotelier and restauranteur with 43 year’s experience in the hospitality industry; 26 years of which as a General Manager in the London and Manchester 4 and 5 star hotel market with Edwardian Hotels.
He is a hardworking, organised and reliable individual qualified by extensive experience across the hotel and hospitaility sector. With excellent communication and inter-personal skills he possesses a broad operational knowledge and a proven track record of delivering objectives. He is highly self-motivated with the ability to prioritise, meet deadlines and multi-task as required.
Stephen’s years and standing in the hotel industry, coupled with his networking ability, mean that he is incredibly well connected at all levels. With his keen eye for detail and ability to develop talent he has built an enviable repuation for motivation, training and leadership.
Received over 20 International, National and Local Awards for outstanding achievement with Product, People and Service.
Board Member of Hospitality Action National Industry Charity.
Founder of Hotel Future (first national hospitality academy).
Chairman of British Hospitality Association North.
Master Inn Holder.
Fellow of the Institute of Hospitality.
Voted in the worlds top 100 General Managers - International Association of Hotel General Managers.
Oxford University Executive Education:
Advanced Management programme
Hospitality Associates have handpicked a panel of specialist associates that work with us to deliver connected intelligence under our management. Our associates work with us in providing tailored support and offer the following services:
Brand & Marketing
Commercial Property Investment
Health & Safety & Compliance
Recruitment & Selection
Service Excellence Training
Spa & Wellbeing
Web Development, Creative & Design
Two thirds (66%) of the UK’s hospitality sector saw summer trade decrease during Q3 despite the chancellor’s Eat Out to Help Out scheme, according to the BCC’s quarterly economic survey published yesterday (1 October). The survey reported that overall business conditions remained “weak” in the third quarter. Drawing data from 6,410 UK firms, the British… View Article
Working with IHG on the expansion planning and roll out of assets in the UK and Ireland which involves producing feasibility studies and identifying site locations and operating some properties. We are currently developing a double digit number of Hotels under various brands within their portfolio.
Having conducted a feasibility analysis and market study, we are engaged by BEC, to develop, deliver, and manage a new upscale Hotel in the Lake District. The Hotel that once fully constructed will be under the Management of HA.
Appointed as the Hotel partner for Midia Investments Limited. The brief is to assist the business in finding suitable locations, and to develop and operate a portfolio of hotels in the UK.
Consultants for a Landscape Eco Hotel in two locations in Scotland which will offer a unique new experience for tourists, and provide an exciting opportunity to meet the rising consumer demand for “eco-friendly” holiday accommodation, and to service the ever increasing staycation market.
Acting as Consultants for this multi-million pound turnover outlet with 5 Restaurants areas. Our brief is to introduce new strategies and concepts to increase revenue and profitability, as well as plan the systematic changes needed to re-open in a new world of hospitality post Covid-19.
We have been selected as a preferred operating partner to a number of the large financial, valuation, and advisor institutions in the UK and Europe to deliver repair strategies for Hotels within their portfolio that are operationally and commercially failing, as well as working with them and high street banks to re-set the operational balance of Hotels post the Covid-19 pandemic.