Get to know us

What we do

We bring:

• Current knowledge of the sector and market in which it operates, giving you the benefit of up to date information on which to base your business decisions. Whether you are considering investment in a hotel development, or already own a hotel or brand, we can help you from feasibility study stage through to completion and post-completion.  Or we can simply advise on one aspect that you have identified as a challenge or opportunity for improvement.

• Extensive knowledge of education and training and recruitment challenges which we can share with you to solve any issue that you may be experiencing in this area

• Many combined years of experience and exposure to numerous mainstream and niche projects. This provides you with a great experience base, no matter how unusual your project or challenge may be, we combine our experience with our unique creative thinking process in order to achieve your desired result.

Our Passion

We are deeply passionate about the hospitality industry, and about the standards and services provided in this significant sector locally, regionally, nationally and internationally. We are modern, current, and socially aware with everything that is happening within the sector, and we help drive business forward to maximise net returns.

Who we work with

For the last seven-years we have been working with a team of specialist advisors to develop pathways of learning within a fully commercial and operational hotel environment. We have worked in conjunction with local and central UK Government to bring hospitality to the foreground - raising the profile of the industry.

What are we about?

Hospitality Associates helps organisations to analyse every aspect of functional management, operational procedures and practices, in both front and back of house areas. With an agreed brief, we will deliver within the time frame and on budget. 

 Our access to a network of suppliers means that we are able to pass the benefit of competitive pricing to our clients.

Our Founders

Kevin Haygarth

Kevin has been an operationally astute industry professional for 30 years. He is passionate about the hospitality industry and strives at all times to create opportunities  for people through training and development in local and wider communities. He has been recognised for his sector knowledge as well as receiving numerous awards for overseeing projects and concept development. 

He has worked with national brands to create apprenticeship schemes and programmes of learning which have resulted in young people achieving long term sustainable employment.

Kevin resides as Chairman of the Northern Board for industry charity, Hospitality Action.

Stephen Miles

Stephen is a focused and professional individual with 43 years experience in the hotel industry; 26 years as a General Manager in the London and Manchester 4 and 5 star hotel market. Stephen has won over 30 national , and international awards for People, Product and Service. He is a Master Innholder , Fellow of the Institute of Hospitality, and was recently voted as one of the 100 leading General Managers in the world, by the International Institute of General Managers in 2017.

He is also a board member of industry charity, Hospitality Action.


07958 118508


07973 128852